Privacy Policy
Last updated: 3 November 2026
Orateck Solutions ("Orateck", "we", "us") respects your privacy. This policy explains what personal information we collect through www.orateck.net (the "Website"), how we use it, and your rights. We process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable data protection laws.
1. Information we collect
We collect only what you choose to give us:
- Contact form: your name, email address, project type and the message you write.
- Email: any information you send to info@orateck.net.
- Technical data: basic server logs such as IP address, browser type and pages requested, which our hosting provider records for security and reliability.
2. How we use your information
- To respond to your enquiry and prepare quotes or proposals.
- To deliver and support services you have requested.
- To keep the Website secure and prevent spam or abuse.
- To meet legal and accounting obligations.
We do not sell your personal information and we do not send marketing emails unless you ask us to.
3. Sharing your information
We share information only with service providers who help us run the Website and email (for example our web host and email provider), and only where needed. We may also disclose information if required by law. Some providers may be located outside South Africa; where this happens we take reasonable steps to ensure your information remains protected.
4. Cookies and third-party content
The Website does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which may receive your IP address when the page loads. Our apps and links to third-party sites (such as Google Play) are governed by those parties' own privacy policies.
5. How long we keep information
We keep enquiry information only as long as needed to deal with your request and any resulting project, and as required by law. After that it is deleted or anonymised.
6. Security
We use reasonable technical and organisational measures, including HTTPS encryption, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
You may ask us to confirm what information we hold about you, to correct or delete it, or to object to its processing. Email info@orateck.net and we will respond within a reasonable time. You also have the right to complain to the Information Regulator (South Africa) at inforegulator.org.za.
8. Children
The Website is not directed at children under 18 and we do not knowingly collect their information.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the latest version.
10. Contact us
Orateck Solutions
Email: info@orateck.net